Last updated Oct. 26, 2020
Will the production of my order be affected?
Our printing facilities are currently open and operating as usual, although with new safety measures. Processing your order may take a little longer than usual. The expected delivery date provided at check-out takes this into account, so you should know when your order will arrive. This is an evolving situation, we will continue to keep you updated on any further real time developments. For the latest, please check this FAQ.
Will the delivery of my order be affected?
Our main shipping partners are operating as normal, but subject to potential delays. The expected delivery date provided at check-out takes this into account, so you should know when your order will arrive. For the latest information, please login and visit your order history page to find your tracking number. That will always have the most up-to-date tracking information.
Can I still print or ship to store?
You can still select our print to store options at checkout, but please be sure to check with your selected store regarding their hours of operation during this time. The availability of these services depends greatly on where you’re located and whether or not your selected store is open.
Are all products available?
Some products may be temporarily unavailable. Our website contains all up-to-date information regarding product availability. Only available products can be ordered.
Will customer service be affected? Can I still get help?
We are still available 24/7 by chat to assist our customers. You may also call us during our hours of operation or send us an email. We have plans in place to avoid disruption; however, as this is an evolving situation, our customer service hours and operations are subject to change. For the latest, please check this FAQ. The health and safety of our team and customers is our primary concern during this time.
**For the latest information on COVID-19 (coronavirus), and best practices on staying healthy, please visit the website of the Center for Disease Control at: https://www.cdc.gov/