Estimated delivery times for all products are listed below.
The times shown are from when the order is submitted to when the order is received.
This includes time taken to create your customised product, packaging and shipping time.
|Estimated Delivery*|| Up to 8 business days
3 to make + 5 to deliver your items
|Estimated Delivery for Standard and Collage Prints, and Photo Books||Up to 10 business days
5 to make + 5 to deliver your items
|Tracking Information**||Partially available|
| *Estimated Delivery
Delivery dates are an estimate only, not a guarantee, and reflect the total number of business days we estimate to make then deliver your order. The items you create are one of a kind, not something we pull off a shelf, so please allow us up to 3-5 business days to make them before shipping your order. Delays may occur in production and delivery may take longer, especially during the holiday season.
For small products such as prints, gifts,or books, partial tracking may be available .
Number of business days indicated is an estimate only and is not guaranteed. Delivery may take longer, especially during holiday season. There is no weekend delivery. For deliveries to regional and rural areas, add an extra 4 days to the days shown in the table above.
Your Estimated Delivery Date can be viewed during checkout or via your ORDER HISTORY page after placing an order.
Tracking: We produce and ship your order from our production facility in Australia. Tracking availability depends on the size and type of package. Tracking information is usually available 24-48 hours on the courier site after you receive a shipping notification email from Snapfish.
Tracking number starting with ‘91’ - Full TrackingTracking number starting with ‘99’ - Partial tracking
Full tracking is available on these orders.
Partial tracking up to Auckland airport is available on these order.
Tracking number quoting 'N/A' - No Tracking
No tracking is available on these order. If you do not receive your order within 10 business days after the shipped date, please contact us.
4. NZ Customs Clearance: Any orders above $1000 are subject to NZ customs clearance and may incur a further 2 weeks delivery delay.
5. Express Post delivery is not available in New Zealand.
6. Pickup in Store service is not available in the new site at the moment. We apologise for the inconvenience caused.