We're here to HELP. With the exception of public holidays, you can reach us anytime.
Wondering where your order is? Check out these articles on shipping, delivery and tracking:
LIVE CHAT
Live chat now 24 hours per day, 7 days per week, except for NZ and AU public holidays
For app users, back up 2 screens to see the chat link
EMAIL SUPPORT
Email us 24 hours per day, 7 days per week, except for NZ and AU public holidays
We typically respond within 24 hrs
PHONE
Call 0800 647 856 M-F, 11:00 AM to 7:00 PM (NZST), except for NZ and AU public holidays
Local calls charge apply