Below is a list of all our help articles in alphabetical order. Since it is a long list, try your browser's search feature to locate specific keywords. Just type "Ctrl F" on your keyboard, and then type in the term you are searching for.
About picking up your prints at a store
Add backgrounds, textures or patterns to your project page
Add borders to photos in your project pages
Add embellishments to your project
Add or delete photo book pages
Add photos to calendar dates
Add text to a calendar date
Add text to a project page
Adjusting the size of your face mask
After you order (overview of options, timeline and what to expect)
Aligning photos, text, and embellishments on a page or project
APO shipping information
Autofill the layout of photos in your photo book or calendar
Best Fit print size for True Digital prints with no cropping
Blurry and grainy photos in your products and how to avoid them
Bulk purchase discounts
Cancel or change an order
Cancel or delete your account
Canvas Art Collection (Canvas Art Prints)
Cards we offer
Change iOS settings for photo access by the iPhone/iPad app
Change or remove phone numbers
Change shipping address
Change the design of book or project pages
Change the layout of book or other project pages
Change the order of pages in a photo book
Change the photo book type and cover
Change the quantities and sizes of prints in your order
Change your password, email address, or notification settings
Check order status with the Android app
Check order status with the iPhone/iPad app
Comment on a shared album
Common questions about editing photos in a project
Common questions about ordering with the Android app
Common questions about ordering with the iPhone/iPad app
Contact US Customer Service
Copy a project
Copy, move or delete photos, or set one as the album cover in an album
Create an account
Create black and white photos
Create books
Create books, part 1 (video)
Create books, part 2 (video)
Create calendars
Create calendars (video)
Create canvases
Create canvases (video)
Create cards
Create cards (video)
Create collage prints
Create collage prints (video)
Create mugs
Create photo gifts
Create poster-size large prints
Create print orders
Create print orders (tutorial)
Creating projects (overview and links to specific products)
Credit card authorization
Credits in your account
Cropping your photos for prints
Current video tutorials
Custom foil text on cards
Dark photos in your products and how to fix them
Delete a photo from a project page
Delete a project
Design choices for the return address of card envelopes
Download photos from your account to your computer
Edit and crop photos in your order
Edit photos automatically with upload preferences
Edit photos in an album
Edit photos in an album (video)
Edit photos on a book page
Edit photos on a calendar page or cover
Editing photos (overview)
Estimated delivery date
Find shared albums
Finding cards
Finding products
Forgot your password?
Free monthly prints with the Snapfish apps
Getting started at Snapfish
Gift certificates
Group rooms are not available on the new site
Import photos to my device or Pictures folder with the Snapfish Windows App
Import text or photos for specific calendar dates
Jump to a page or the cover of a calendar
Jump to a page or the front or back cover in a photo book
Like or unlike a shared album
Manage your account
More about the Snapfish mobile app for Android
More about the Snapfish mobile app for iPhone
MY PHOTOS -- all your online photos and albums
My photos in the Android app, and selecting photos for products
One print project (and print finish) per order when ordering prints
Online security
Option map for creating a photo book
Option map for creating a wall calendar
Order a photo book with the Android app
Order a photo book with the iPhone/iPad app
Order cards with the Android app
Order cards with the iPhone app
Order confirmation and shipping notification emails
Order from the Snapfish Windows App
Order photo gifts or other products with the Android app
Order photo gifts and other products with the iPhone app
Order prints with the Android app
Order prints with the iPhone/iPad app
Order status details on your home and order history pages
Order prints or products with copyrighted photos
Payment methods
Personalize gifts without a photo - mobile (video)
Photo details pages and what you can do there
Photo resolution tips
PictureMover is no longer available
Preventing common mistakes when ordering photo projects (tutorial)
Print Entire Album: the quickest way to order prints
Print sizes we offer
Prints and product creation options
Problem with a coupon or promo not working?
Problem with a web site error?
Problem with the web site running slow?
Problems with your order or account?
Products that require little or no effort to create
Projects cannot be shared
Promo codes and coupons
Rearrange photo layout on book pages with Shuffle Gallery
Refer-a-Friend program has ended
Replacements and refunds
Select and upload photos while working on a project
Select photos from your albums to start prints and photo projects, sharing and other options
Set the Snapfish Windows App as the default photo viewer
Share albums or selected photos Share albums (video)
Share, copy or delete photos in the Snapfish app for Android
Share, save or print photos in the Snapfish app for iPhone
Sharing method differences
Shipping and delivery
Shipping for orders to US Territories
Shuffle photos on a book or calendar page, and other products
Some Photos Unavailable warning
Storage policy
Tax exempt requests needed only if you ship orders to Maryland, Texas or California
Track your order
Understanding how image resolution affects print quality
Unshare an album that you have shared with others
Upload photos to your account
Upload photos to your account (video)
Upload photos with the Android app
Upload photos with the iPhone/iPad app
Upload photos with the Snapfish Windows App
Use MY FAVORITES to quickly find your favorite photos
View the images used in your project
Viewing and selecting photos in the iPhone/iPad app
Wall clock assembly instructions
Want to order? (overview of steps from start to finish)
Why is my order cropped?
Working with your albums (tutorial)
Working with your projects (video)
Your album displays, and things you can do in an album
Your order receipt page
Your photos
Your shopping cart and placing an order
Zoom in and pan a photo to make a close-up photo in an album