• View and edit your account information, including e-mail address, password, mailing address, and credit card info.
• Request free film mailers or print a label.
• See your available credits and special offers.
• View and edit your address book.
• Set and/or change your email upload preferences.
• View your retail pick-up preferences, including your preferred pick-up locations.

1. Click on the "your account" link near the top of most pages.
2. Scroll down to see the 'personal information' section.
3. You'll see the info currently saved in your account. Click on the yellow 'edit personal info' button.
4. Add or update your e-mail address, password, name, mailing address, mobile phone (for Snapfish mobile users), billing info, or credit card info by typing in the form fields.
5. Click on the yellow 'update info' button at the bottom of the page.

1. Click on the "your account" link near the top of most pages.
2. Scroll down to see the 'address book' section.
3. To import addresses from your Outlook address book, click 'import addresses.'
4. To add entries or edit your address book, click 'edit address book.'
5. On the following page, you can 'add a friend' or 'create a group' by clicking those buttons at the top.
6. If you'd like to edit or delete an entry, click 'edit' or 'delete' below that particular entry.

1. Click on the "your account" link at the top of most pages.
2. Scroll down to the 'email upload preferences' section.
3. Click 'edit preferences.'
4. On the following page, in the top section, you can indicate where you would like photos placed, when you email them to us.
5. In the middle section, choose whether you would like to receive confirmation messages.
6. In the third section, you can change your email address or add associated addresses. When you associate another email address with your account, we'll automatically place any photos sent from that email address in your Snapfish account.
7. When you have finished editing your preferences, click 'update info' at the bottom of the page.

1. Go to www.snapfish.com and find the log in area on the right hand side of the page.
2. Click on the 'forgot password?' link.
3. A small window containing a text field will pop up. Enter the email address you used to create your Snapfish account and click the yellow 'OK' button.
4. Snapfish will send you an email containing your password.
5. Check your email for the password, and then return to Snapfish and log in.
   
   Tip: Make sure the email address you enter is the one you used to set up your Snapfish account.
   
   

1. Click on the "your account" link at the top of most pages.
2. Scroll down to the 'personal information' section, and click 'edit personal info.'
3. Type your new email address into the form field.
4. Click on the yellow 'update info' button at the bottom of the page.

If you've changed your mailing address:
If we haven't shipped your order yet, your prints and negatives will go to your updated address. If you've already received an email notifying you that your order has shipped, the package will be on its way to the previous address. We can't redirect packages that are already in the mail.

If you've changed your credit card info or billing address:
Changing your credit card number, expiration date or billing address will not affect the processing or delivery of your order. We will charge your order to the credit card that is on file with your account at the time the order is completed. Check your order confirmation emails to determine when we've charged your credit card.